Office Secretary

McKenna Boiler Works, Inc. is looking for an Office Secretary to help the corporate office maintain efficiency, strengthen customer relations through excellent customer service, and assist office workers and management in various duties. This will be a “catch-all” role. Assignments and tasks will be issued to the secretary from multiple managers and office staff.

Responsibilities

The secretary may be asked to assist in projects or duties outside of the scope described here in this posting. As the “catch-all” the central duty of the secretary is helping to keep the office running smoothly.

• Answer and direct phone calls. Take messages and follow up on phone calls directed to other employees.
• Assist customers in completing payments.
• Assign tasks to employees to complete.
• Conduct analysis on assigned tasks and follow up on incomplete tasks.
• Onboard new or potential clients into our business systems.
• Assist office management in Asset Tracking. Includes learning the software, maintaining check-in/out database, barcoding of assets and data entry.
• Assist office staff with minor tasks (e.g., requesting or sending documents to/from customers, responding to emails, editing documents, printing, scanning, organizing, etc.)
• Maintain cleanliness of office space.

Minimum Qualifications:

• High school diploma or GED
• 2+ years of clerical experience
• 2+ years of customer service experience
• Microsoft Office Word and Excel proficiency and the ability to quickly learn in-house software systems
• High level of attention to detail
• Ability to work independently
• Organized and professional demeanor
• Exceptional written and verbal communication skills

Preferred Qualifications:

• Experience in
  • data entry and processing
    asset tracking
  • Microsoft Dynamics 365
  • Associate degree or some college (Please submit your transcript with your resume)
  • 5+ years of customer service experience
  • Bilingual highly preferred

Job Type: Full Time (8am-4:30pm M-F)
This role is subject to a 90 day probationary period.

Pay: $20-25 per hour

Benefits:

• Competitive Salary
• Vacation Pay
• Sick Pay (3 days)
• Holiday Pay
• Medical/Dental/Vision Benefits
• 401k Plan

Equal Opportunity Employer

McKenna Boiler Works, Inc. does not discriminate on the basis of age, sex, sexual orientation, religion, national origin, marital status or disability status in its employment actions, decisions, policies and practices.

McKenna Boiler Works, Inc. is a 100 year old rapidly growing forward thinking turnkey solution provider for customers with steam or hot water needs. We have a great team of individuals that bring a variety of backgrounds to our manufacturing, service, mechanical and rental businesses. We are looking for top tier talent to help lead this company in achieving it's goals.